My nightmares with Panasonic, Circuit City and their City Advantage warranty program have reached the point where the ridiculousness is starting to have some entertainment value. As I might have mentioned earlier, I’ve decided to bring these people to small claims court. To start the process, I sent a simple email inquiry: [Read more →]

I never would have entered a sweepstakes for a TV before. It’s for a Samsung TV.

Well, I thought the story of this consumer nightmare with my Panasonic P50lc13 TV from Circuit City was over, but apparently not. I just got a call from Thomas Williams of Circuit City’s City Advantage program. Thomas said he wanted to know how things were going with my TV, so I told him, explaining how City Advantage was unable to provide me with documentation for the set’s chronic failures, which screwed me out of the remedy for a replacement TV from Panasonic’s class action suit as administered by the robots at tvlampsettlement.

[Read more →]

Dear Fred,

Thank you for your email and please disregard our last response which was addressed to another name instead of your’s. However, the email was intended to be sent to your attention and not the other name(s).

[Read more →]